Working with Upset Customers

Download Now

Working with Upset Customers

Working with Upset Customers
Size: 389MB | Duration: 0h 55m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Appropriate for all | Language: English

More than any other topic, frontline employees ask for advice on how to serve angry and upset customers. This course will reveal proven techniques for effectively neutralizing negative situations. Customer service expert Jeff Toister also shares specific actions employees can take before and after encounters with upset customers that will reduce the likelihood of problems occurring in the future.
Topics include:

* Listening with empathy
* Helping the customer be right
* Preserving the relationship
* Learning from angry customers
* Passing along complaints
* Replacing trigger words

DOWNLOAD LINKS:
Buy Premium Account To Get Resumable Support & Max Speed



Links are Interchangeable – No Password

Direct Download

Tags: Working, Customers

Working with Upset Customers Download via Hotfile Rapidshare Fileserve Megaupload & FileSonic, Working with Upset Customers free torrent downloads included crack, serial, keygen.Working with Upset Customers Fast Download via Rapidshare Hotfile Fileserve Filesonic Megaupload, Working with Upset Customers Torrents and Emule Download or anything related.
Leave a Comment
Your Name:
E-Mail:
Add Comments:

Enter Code: